ADT Security’s Frequently Asked Questions
home security systems Miami has ever had. Using ADT security Miami has become safer from crime and emergency situations such as floods and fires. It’s important to be informed on a home security system before setting it up.
Here is a list of some of the most frequently asked questions about ADT home security systems to help homeowners keep their families and belongings safe from harm.
How Does the System Work?
Once activated, the system will constantly monitor all of the areas of the house that have been outfitted with a sensor. When one of these sensors detects unauthorized movement or signs of an emergency situation such as fire, it will call the ADT security center with a notification on the situation. Additional information will be added if anything else is detected. If an emergency is occurring, the proper authorities will be notified and dispatched to the home. If it is a false positive, the homeowner can deactivate the alarm through use of a code.
To help prevent false positives and better protect the home, the system has separate states for when people are still at home or when all of the inhabitants are away.
What Causes False Positives?
False positives can be caused by setting the system to “away” when inhabitants are still in the home. They can also be caused by system glitches, installation near a source of heat such as a furnace or fireplace as well as random uncontrollable movement such as curtains blowing in the wind or balloons swaying back and forth. If false positives continue, the system can be reinstalled in a better location or reconfigured.
Will Power Outages Affect the System?
While using ADT security Miami residents may be worried about sudden power outages from brownouts or storms cutting off the power to their home security system. However, with ADT home security systems Miami residents can rest soundly with a reliable battery backup protecting their home. The battery backup instantly activates upon loss of power, and the battery’s power lasts for several hours. If the battery starts to die, the homeowners as well as ADT’s monitoring technicians will be notified.
What are the Panic and Fire Alarm Buttons for?
There may be emergencies that the homeowners catch before the system does, or there may be instances where the system fails to detect something that the homeowners spot. In this case, holding down the panic or fire alarm buttons on the security pad for one to three seconds will alert the ADT monitoring technicians of the emergency and the proper authorities will be immediately dispatched. Unlike other alerts where there is a window of opportunity for cancellation, activating the panic and fire alarms cannot be canceled at any point.
Who Has the Ability to Shut Down the System?
Some home security systems Miami has the offer can be shut off remotely by the security company for technical problems and other issues. However, this leaves the ability to shut off the system remotely wide open. With ADT security Miami residents can have total control over their security system. Only the homeowner and anyone else that has the proper codes for disabling the system may disable a home’s security unit by the control unit for that particular system. The ADT monitoring specialists may walk homeowners through troubleshooting, but they don’t have the ability to remotely shut off independent systems.
How Do Medical Pendants for ADT Systems Work?
With ADT security Miami residents can stay even safer with medical pendants. These are small pendants that can be worn either as a necklace or a wristband to be worn by those who are at higher risk of medical emergencies such as seniors or people who are ill. In the event of a medical emergency, the user can simply activate the pendant to send a signal directly to ADT’s home offices where a monitoring agent will alert the proper emergency services.
What are the Restrictions for the Pendant?
The pendants are completely waterproof, so they can be worn while swimming or in the shower. They are also quite durable and should be able to withstand certain strenuous activities. Phone lines also aren’t a big issue with these pendants as they can instantly disconnect a phone call to contact ADT’s home office in cases of activation.
One restriction to the pendants is the signal’s range. Users should stay within 300 feet of the security system in order to ensure that the signal is not lost.
Like the system itself, the medical monitoring base also has a battery backup in cases of power outages.
To answer any additional questions about ADT home security systems, contact an ADT representative today. They can answer any questions involving ADT home security systems as well as guide customers to finding the right system for their needs.
